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TERMS &
CONDITIONS

Acceptance of terms and conditions

By accessing, browsing or purchasing on this site, you acknowledge and agree to have read and fully understood the terms and conditions, as well as any relevant disclaimers contained herein. By purchasing a product from this website, it is deemed that you are older than 16 years of age and agree to these Terms & Conditions. Dean Elliott Studio reserves the right to change any or all of the information contained herein at any time without notice and therefore you should always check the current terms and conditions. Dean Elliott Studio reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Dean Elliott Studio, but paid for, will receive a full refund.


Errors and omissions

Dean Elliott Studio is not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.


Privacy

Dean Elliott Studio does not disclose buyer’s information to third parties.


Prohibitions

Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. Dean Elliott Studio cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this website, nor can Dean Elliott guarantee that it will give notice of any illegal or inappropriate use of this website.


Quality

All prints are conceived by printing professionals using state of the art printers for both high quality ink jet and chromogenic archival prints. Only the finest museum grade papers are chosen, which ensures longevity and perfect reproduction of the original file as intended. I would strongly advise that you receive the print prior to ordering or manufacturing a frame based on the sizes stipulated, just to avoid confusion. I believe in the method - measure twice, cut once.


Screen colour Information

While Dean Elliott Studio has endeavoured to display accurately the colours of images and mock up examples of prints on this site, the actual colours you see will depend on your monitor and may not be accurate. The artworks are printed using inks and profiles to closely match the intended output of the artist and any misinterpretations due to poor viewing devices are not the responsibility of Dean Elliott Studio. If you are unsure please contact us for more information.


Orders

Dean Elliott Studio is under no obligation to accept an order and as the artist, I (Dean Elliott Studio) reserve the right to cancel, reject and refund any order up until the point of delivery.



Payment

Dean Elliott Studio uses Paypal as the online purchasing system. All prices are shown in € Euro and are subject to VAT and delivery charges unless otherwise stated. These charges, where applicable will be added on confirmation of your address and payment details and prior to the order being placed during the payment process. When converting prices to another currency a slight variation of between 2% - 5% (sometimes more) may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. Dean Elliott Studio takes no responsibility for any extra charges incurred at the receivers end. All goods are subject to availability. If on receipt of your order the goods are sold out, Dean Elliott Studio will inform and refund you for any sum that has been paid by you for the unavailable goods. All edition prices are subject to change. Prices for specific works may rise as an edition begins to sell out. 


Ownership

The purchaser contract and ownership of the physical artwork is only effective once an edition has been payed for in full and is in their possession. As the artist, I (Dean Elliott Studio) own the copyright indefinitely and therefore, prints purchased for the purpose of reproduction, submission for publication or other financial gain is unlawful. This also goes for reselling, distribution or auctioning (on internet or otherwise). The Artist’s Resale Right entitles Dean Elliott Studio to at least 4% of the proceeds when the work is resold for at least €1,000 by an auctioneer or dealer.


Delivery

All despatching of signed prints is handled personally, since they have to be signed and packaged along with a certificate of authenticity. The utmost care is taken in packaging the prints to protect them on their journey. Dean Elliott Studio will do their utmost to deliver the products in the shortest time possible, however we cannot guarantee the timing due to many influencing factors. However, it is normal practice to receive a signed print within 15-20 days of confirming an order. All un-signed prints are usually delivered directly through printing partners and will normally be delivered within 14 days from the date of the order, again, depending on your location. Dean Elliott Studio is not responsible for delays caused by adverse weather conditions or a customs clearance process In the case that a carrier is unable to deliver a package due to an incorrect address entered by you, your refusal to pay duties, multiple failed attempts to reach you at point of delivery or otherwise, resulting in a failed delivery. Dean Elliott Studio is not liable for any loss or damage suffered by you through any unavoidable delay in delivery of an order. Furthermore  Dean Elliott Studio is not liable for any damage which occurs to an order after a delivery has been made. Upon receiving your package, a signature will be required on delivery. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you For purchases outside of Chile, Dean Elliott Studio is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country.


Receiving

Once you receive your print, try not to handle the print yourself. Take it directly to your local framing shop who has experience in handling art. The print surface is very delicate and should only be handled wearing fabric gloves to avoid dust, fingerprints or scratches. Once framed, keep your prints out of excessively humid environments and avoid hanging it in direct sunlight as this causes colour fading over time.


Returns

Because of the delicate nature of the prints I cannot accept returns or refunds in the case of damaged prints by mishandling and or negligence on the purchasers behalf. Dean Elliott Studio will only be responsible for the return and shipping costs if there is a manufacturing fault. In this case, please contact Dean Elliott Studio and provide video and photographic evidence of the damages for assessment. 


Comments, Feedback and Submissions

Dean Elliott Studio welcomes your feedback regarding this web site, as well as its products and services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to Dean Elliott Studio will not be treated as confidential information and by submitting such information you are granting Dean Elliott Studio an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever. Unless required by law, Dean Elliott Studio will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.


BY CONTINUING WITH A PURCHASE IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS AND CONDITIONS.



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Mark